Quick and simple tips to make
your money go further
Why do companies strive to achieve exceptional levels of customer service, and satisfaction? A happy customer will promote your business and become what we like to call “Raving Fans”. Here at Total Debt Freedom we…
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This blog is about one of my team members and one of our clients. It’s all about the WOW factor that was delivered during their interactions. To protect the identity of our clients I have…
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Many people look at complaints as something bad and unwanted; a complaint is made by someone who is in no way happy with you, your product or the services you have provided. Here at Total…
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This image above is an actual complaint posted on the internet from a client of Total Debt Freedom. You can click on the complaint to read the details. Our debt settlement program is very successful…
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Last weekend I went out for dinner with my family we didn’t want to do anything to fancy so we decided to go to a local pub. We were greeted at the door and taken…
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I post deals on our facebook fan page every Thursday. I try to seek out the best deals that could apply to everyone. Now every once in awhile I sometimes forget the deals that I…
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Last month we decided to take a new running start at 2012. In one of our weekly Awesomeness Reports we found out that majority of our Tribe couldn’t rhyme off all of the 9 Core…
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I called in to my cellular network provider to inquire about some charges on my bill. Let’s just say it was a less than satisfying experience. I am the Chief Raving Fan Officer at Total…
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In January of this year, we decided to start tracking our Net Promoter Score (NPS). We sent out a survey which contained “The Ultimate Question” We decided that sending this out quarterly would allow us…
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In order to create a long lasting impression in the start of your relationship to your client you need to want for them the experience you desire for yourself. You would want all of your…
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